Privacy Statement

Studio At The Mill respects your privacy and is committed to keeping your personal information safe.

This statement explains what information we collect, how we use it and who we may share it with.

What information we collect

Depending on how you use our website or services, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company or organisation name

  • Booking and enquiry details

  • Billing and payment information

  • Information you provide about your booking or intended use of the venue

  • Information you provide when you contact us

  • Basic information about how you use our website

We only collect information that we reasonably need to respond to enquiries, manage bookings and provide our services.

How we use your information

We may use your information to:

  • Respond to enquiries

  • Process and manage bookings

  • Take payments

  • Communicate with you about your booking

  • Provide access and services relating to your booking

  • Provide customer support

  • Manage and improve our website and services

  • Keep appropriate business and accounting records

  • Meet legal or regulatory requirements

We do not use your information for unrelated purposes.

Payments and third-party services

Payments and bookings may be handled by third-party providers.

We may also use third-party services to operate our website, booking system, payments, communications, analytics and other parts of our business.

These providers may process your information where necessary to provide their services to us.

Sharing your information

We do not sell or rent your personal information.

We may share information with trusted service providers where this is necessary to operate our business, process bookings, take payments or provide services.

We may also share information where required by law or where necessary to protect our business, customers, staff or property.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including managing bookings, maintaining business records and meeting legal or accounting requirements.

Different information may be kept for different periods depending on why we need it.

Your rights

Depending on the circumstances, you may have the right to:

  • Ask what personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information where there is no reason for us to keep it

  • Object to or restrict certain uses of your information

  • Withdraw consent where we rely on your consent

If you have any questions about your personal information, please contact us.

Cookies

Our website uses cookies and similar technologies. More information is available in our Cookie Policy.

Contact

If you have any questions about this Privacy Statement or how we handle your information, please contact Studio At The Mill using the contact details on our website.

Changes to this statement

We may update this Privacy Statement from time to time. The latest version will always be available on our website.

Last updated October 2026